Our refund policy at ViralEcomAdz.com is very simple.
If you ask for a refund within 30 minutes of ordering, we will happily issue you a refund. The reason the refund window is so small is because we begin working on your videos right away to have them delivered within 1-3 days.
Once a video is created, there are no refunds. All videos created and delivered to clients of ViralEcomAdz.com are nonrefundable because there is no way for us to recoup our costs once we have created the video.
Even though we have a strict refund policy, we also offer unlimited revisions for the first week on every video ordered. This means you can request revisions on your video up to 24 hours after you placed your initial order.
Once 24 hours (1 day) has passed from the day you submitted your questionnaire, no revisions will be accepted unless agreed upon by our team in special circumstances.
We always want to make sure our clients are happy with the end result of their video.
For any questions related to refunds, email firstname.lastname@example.org.
We look forward to serving you as a client!